Frequently Asked Questions
Artists?
All of the artists featured on our website are honest-to-goodness graffiti and street art veterans. Graffitication provides a website link to each of the artists via their product descriptions on our Store page. Simply click each name to further explore their amazing work.
Editions?
All of our products are either one-of-a-kind or limited-edition as noted. We take great pride in the products we carry and work hard to make sure they are produced to the highest standards available. We love what we do, the artists we represent and feel limited-editions provide greater value to both the artists and our customers.
Production?
All of our products are made to order unless otherwise noted. We do not keep an inventory of products in our studio and will produce each piece once purchased.
Payment?
Online orders are processed by Stripe, which securely accepts all major credit cards. Stripe is the best way to accept payments online and in mobile apps. They handle billions of dollars every year for forward-thinking businesses around the world.
Shipping?
Orders will ship within 3-6 business days, and you will receive order confirmation by email. All domestic orders ship by USPS Priority Mail and will not require a signature for delivery. If you require an alternate shipment method please contact us directly at info@graffitication.com.
Shipping Charges?
All domestic shipping charges are are a flat rate of $6 for the first item and $3 for each additional item to the same address.
International Shipping?
International shipping is an additional $40. Please contact us directly at info@graffitication.com to set up an international order.
Returns and Exchanges?
Returns and exchanges can be made within 7 days of receiving your purchase for store credit or replacement only. Please contact us directly at info@graffitication.com for Return Authorization. You must have authorization to return any item and you are responsible for return shipping charges. Returned items must be in original packaging and condition.
Inventory?
Although we make every effort to keep sufficient stock of items listed on our website, we occasionally do need to order certain products and sizes and cannot guarantee product availability. If we are out of stock on any item you have ordered we will notify you via email.
Out of Stock Orders?
We reserve the right to revise, discontinue, or cease to make available any of our products, or to cancel any order due to unavailability.
Product Accuracy?
We endeavor to display as accurately as possible the colors of products that appear on our site, however, as colors can vary on different monitor screens, we cannot guarantee that your monitor’s display of any color will be accurate.
